FAQ
Frequently Asked Questions (FAQ)
1. What is Unforgettable The Label?
Unforgettable The Label is a curated fashion marketplace that connects boutique owners and shoppers. We offer a diverse selection of fashionable, sustainable, and affordable pieces from various small businesses and boutiques, making it easy for you to find unique styles all in one place.
2. How do I place an order?
To place an order, simply browse our collections, add your desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
3. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal.
4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our website’s tracking page or the shipping carrier’s website to monitor your order’s progress.
5. What is your return policy?
We offer a 30-day return policy for items in their original condition. To initiate a return, please visit our Returns page and follow the instructions. Note that some items may be final sale and not eligible for returns.
6. How do I contact customer support?
For any questions or assistance, please contact our customer support team at support@unforgettablelabel.com. We’re here to help!
7. How can boutique owners join Unforgettable The Label?
Boutique owners interested in joining our platform can apply through our “Partner With Us” page. Provide some details about your boutique, and our team will get in touch with you.
8. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping rates and delivery times vary depending on the destination. Please refer to our Shipping Policy page for more details.
9. How can I stay updated with the latest news and promotions?
Join our newsletter to receive exclusive discounts, latest trends, and fashion tips straight to your inbox. Sign up on our homepage to stay connected!
10. Are the products on Unforgettable The Label eco-friendly?
Yes, we prioritize sustainability and work with boutique owners who share our commitment to eco-friendly practices. Our curated collection features many sustainable and ethically-made pieces.
11. Can I use multiple discount codes on one order?
Unfortunately, only one discount code can be applied per order. Be sure to use the code that offers the best discount for your purchase.
12. What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order. We will arrange for a replacement or refund.
13. How can I provide feedback on my shopping experience?
We value your feedback! Please send any comments or suggestions to feedback@unforgettablelabel.com. Your insights help us improve our services.
1. What is Unforgettable The Label?
Unforgettable The Label is a curated fashion marketplace that connects boutique owners and shoppers. We offer a diverse selection of fashionable, sustainable, and affordable pieces from various small businesses and boutiques, making it easy for you to find unique styles all in one place.
2. How do I place an order?
To place an order, simply browse our collections, add your desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
3. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal.
4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our website’s tracking page or the shipping carrier’s website to monitor your order’s progress.
5. What is your return policy?
We offer a 30-day return policy for items in their original condition. To initiate a return, please visit our Returns page and follow the instructions. Note that some items may be final sale and not eligible for returns.
6. How do I contact customer support?
For any questions or assistance, please contact our customer support team at support@unforgettablelabel.com. We’re here to help!
7. How can boutique owners join Unforgettable The Label?
Boutique owners interested in joining our platform can apply through our “Partner With Us” page. Provide some details about your boutique, and our team will get in touch with you.
8. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping rates and delivery times vary depending on the destination. Please refer to our Shipping Policy page for more details.
9. How can I stay updated with the latest news and promotions?
Join our newsletter to receive exclusive discounts, latest trends, and fashion tips straight to your inbox. Sign up on our homepage to stay connected!
10. Are the products on Unforgettable The Label eco-friendly?
Yes, we prioritize sustainability and work with boutique owners who share our commitment to eco-friendly practices. Our curated collection features many sustainable and ethically-made pieces.
11. Can I use multiple discount codes on one order?
Unfortunately, only one discount code can be applied per order. Be sure to use the code that offers the best discount for your purchase.
12. What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order. We will arrange for a replacement or refund.
13. How can I provide feedback on my shopping experience?
We value your feedback! Please send any comments or suggestions to feedback@unforgettablelabel.com. Your insights help us improve our services.